FAQ for Aroma Diffuser Cooperation
FuLove has been manufacturing aroma diffusers for 13 years and we have encountered all kinds of problems. Here are our clients' most important concerns before we close the deal. But if you have some further questions/concerns to our company and products,please feel free to contact us.
1. As a manufacturer,will you choose the low-end raw materials for products to save cost?
A: No. ALL of our products are made from high-quality raw materials. We go through 3 strict inspected processes when selecting material to ensure that the products in high quality and good-looking.
2. What’s the difference between your company and your competitors?
A1- As a client,you can have a direct line to someone who can solve the problem immediately
A2- Release 6~8 unique products that your audience loves every year,product diversification help you cut down the cost of supply chain management
A3- Professional sales rep can respond to your needs within 1 hour even if outside working hours but besides 0:00~8:00a.m.
A4- Commit to sustainability,reduce our environmental footprint and serve the public good
3. Compared to your competitors,do you have an advantage in price?
A: Yes. To help our clients grow their sales,we are always trying our best to offer aggressive pricing with high quality products.Thus will also help us get more repeat orders.
4. What is your productivity?
A: 80,000 to 90,000 pcs per month.
5. What's your MOQ?
A: FuLove customary products -- If in stock,MOQ 1 or 2 Cartons
Custom packaging /OEM :1,000pcs
ODM Service: Can be discussed case by case.
6. What is the general process of your quality inspection?
A: Incoming Quality Control[IQC]-->First Article Inspection[FAI]-->In Process Quality Control[IPQC]-->Final Quality Control[FQC]-->Out-going Quality Control[OQC]
100% test on production lines,100% aging testing before packaging.
7. What is your product Defective Rate and How long warranty do you provide?
A: ≤ 0.3%. We provide 12-month warranty only for quality-related issues.
8. What are your main markets?
Oceania * 6% : AU & NZ
North America * 33% : US & CA & MX etc.
Europe *36%: FR & DE & IT & UK & ES & CZ & NL & BE & HU & SE & RO & IE etc.
Asia * 25%: CN (Trading companies and B2C clients) & JP & KR & AE & MY & PH & TH etc.
